Successful telemarketing relies on the ability to build an instant raport with a customer, something we have spent a lot of time perfecting. We know that people buy from people, which is why we invest a lot of time in putting together the right team to get the very best result from your campaigns.Tell me more
Customer Service is an aspect of customer contact that we are passionate about and one that has earned us awards. We have recently received a Top 50 Call Centre Award for Customer Service, and we are currently ranked 4th for the Public Sector.Tell me more
Whether it is part of a rapid response strategy or campaign management plan KC Contact Centres are the ideal partner. Not only are we experts in customer contact but we also have the technological expertise to easily integrate your systems into our own to provide a flawless extension to your call centre.Tell me more
In today’s tough economic climate, it is crucial to provide your customers with exceptional levels of service, and to be available when they want to contact you. For many businesses being able to assure your customer that you are here day and night is essential.Tell me more
When people call directory enquiries they want fast, accurate service. Partnering with KC Contact Centres means we can provide this 24/7, ensuring customer satisfaction and repeat calls.
Managing Director Tim Molloy IRN
KC Contact Centres was a logical choice for us. We had worked with them on a previous contract and felt confident they would deliver an effective turn-key solution on a number of levels.
Operations Manager Paul Burns Victoria Plumb
KC Contact Centres is able to demonstrate key skills and showed particular understanding of safety and emergency helpline procedures. Additionally, from the outset, they presented a best value solution.
Comms Executive Nicki Mayers Network Rail
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